Privacy Policy
ChatAgentix (operated by Agent iX Ai LLC) is committed to protecting your privacy and the privacy of your customers. This policy explains what data we collect, how we use it, and your rights.
What We Collect
- Account information: name, email address, and business details you provide when registering
- Chat and conversation data: messages between your customers and the AI Employee
- Usage and analytics data: how you interact with the ChatAgentix dashboard
- Payment information: processed securely through Stripe — we do not store card numbers
- Integration data: calendar events, CRM contacts, and other data from connected services
How We Use Your Data
- To operate and improve the ChatAgentix platform and AI Employee
- To process payments and manage your subscription
- To send service notifications and support communications
- To comply with legal obligations
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Contact us at privacy@chatagentix.com.
We do not sell personal information and do not use it for advertising.
Using ChatAgentix in ChatGPT
The ChatAgentix app for ChatGPT lets you use your own ChatAgentix assistant from ChatGPT. You sign in with your ChatAgentix email, password and verification code and choose to allow access. We never see your ChatGPT password or your ChatGPT conversation history.
- What the app can read: only the results of the actions you ask for: your agents and their phone numbers; summaries of recent calls (not recordings or full transcripts); messages people left for you; matching contacts (name, phone number, email address, company); and upcoming Google Calendar events (title, time, location and number of attendees). Agents that use our healthcare module are never shared with ChatGPT.
- Sent to OpenAI: every result the app returns becomes part of your ChatGPT conversation, so it is sent to and processed by OpenAI under OpenAI's privacy policy.
- What we receive from ChatGPT: only the inputs needed to carry out a request, such as a contact to text, an email subject and body, an event time, or who to call and why. We do not receive your location or chat history.
- Actions on your behalf: texts, emails, phone calls and moving or cancelling a calendar event are drafted first and carried out only after you approve the draft. Adding an event invites no one. The app works only on the signed-in account.
- How we use it: only to carry out your requests and keep your account secure. We do not sell it, use it for advertising, or use it to train AI models.
- Who else receives it: the providers that deliver the action you asked for (our phone and text carrier, our email provider, Google for calendar changes) and OpenAI. Nobody else.
- Retention: we store a hashed connection token, when it was last used, and a security log of sign-ins and disconnections. Drafts and records of texts, emails, calls and calendar changes requested through ChatGPT are kept for 30 days, then deleted.
- Disconnecting: Security, then Connected apps, then Disconnect in your ChatAgentix dashboard ends access immediately. You can also remove the app in ChatGPT settings.
- Access and deletion: email privacy@chatagentix.com for a copy or deletion of this data. Deleting your ChatAgentix account deletes it as well.
Last updated: October 29, 2026. The full policy is shown on this page with JavaScript enabled.