Give every guest a five-star front desk, 24/7
ChatAgentix answers calls and messages instantly, checks availability, takes reservations and bookings, and handles guest requests — so your team can focus on the guests in front of them.
- Answer guest calls and messages 24/7
- Check availability and take bookings instantly
- Handle requests, FAQs, and special needs
- Confirm and remind so fewer no-shows
Try website chat free · Compare plans and limits
From inquiry to confirmed booking
Answers instantly
Picks up every guest call, text, and chat in seconds, day or night.
Checks availability
Confirms rooms, tables, or slots and quotes rates from your system.
Takes the booking
Reserves the room, table, or event and captures guest details.
Handles requests
Answers FAQs and notes special requests, allergies, and arrival times.
Logs it to your CRM/PMS
Writes the guest, booking, and preferences automatically.
Confirms & reminds
Sends confirmations and reminders to cut no-shows.
Hospitality questions, answered
- Can it take real bookings?
- Yes. It checks availability, quotes rates, and reserves rooms, tables, or slots in your connected system, then confirms by text.
- Does it handle guest requests?
- It answers FAQs and notes special requests, allergies, and arrival times, and escalates anything that needs your team.
- Will it work for restaurants and venues too?
- Yes. The same agent handles table reservations and event inquiries, not just hotel rooms.
- Does it reduce no-shows?
- It sends confirmations and reminders automatically, which meaningfully cuts no-shows.
- Will it sound on-brand?
- It speaks in your property’s name and tone — gracious and professional, not a generic bot.
- How long does setup take?
- Most properties are live in minutes — connect your number and booking system, add your FAQs, and it’s ready.
- What should I check before paying for an AI receptionist?
- Test your own opening hours, service questions, booking rules and handoff instructions. Compare the current plan's included text messages and voice minutes separately, and check paid integrations or industry modules before upgrading. The free website-chat allowance is not a free production phone plan.
- Can I keep a person in control?
- Yes. Configure what the agent may answer or do, when it should escalate, and who should review requests. Test those rules before launch. An agent cannot approve an exception or promise a booking just because a customer asks for it.
- Will it work with my current calendar and business tools?
- Check the integrations page for your actual provider, then connect and test it. A conversation demo is not proof that your calendar, phone number or payment account is connected. Booking and payment actions require the appropriate setup and permissions.
- What information should I put in the agent's knowledge base?
- Start with approved services, prices, opening hours, service areas, cancellation policies and escalation contacts. Keep it current, and do not add passwords, payment-card details or unnecessary sensitive customer information. Regulated businesses should review their privacy, contractual and access-control requirements before launch.